Patient Update January - March 2021

THERE WILL BE NO INTERRUPTION TO OUR SERVICE DUE TO LOCKDOWN - WE REMAIN OPEN.

WE ARE ALSO OPEN OVER THE CHRISTMAS PERIOD AS USUAL (except public holidays).

Re-arrange your appointment if you have any COVID symptoms, are self isolating or have been in contact with someone who has COVID symptoms and is waiting for results.

If you are well and able to attend, please follow our guidelines below.

Do you already have an appointment booked, eg a check up or treatment?

Your appointment will go ahead unless we inform you otherwise. Our reminder texts will remind you 48 hours before your appointment. Please read our appointment information to find out what you need to do and bring with you.

Did you miss your appointment because of a 2020 lockdown?

We are aware of missed appointments due to lockdown and have been doing our best to catch up. Please bear with us as this will take time. You may EMAIL the practice if you are worried that you haven't been re-booked.

Hygiene Treatments

Read all about our popular 'Interim Hygiene Service' with Mercedez.

Face Coverings

You will need to bring a face covering with you to enter the practice. If you are exempt from wearing one, we would welcome you informing us verbally or in writing by either telling the nurse/receptionist that greets you upon arrival or if you prefer more discretion, by handing in a letter/note (or email/phone call prior to appointment). We can then ensure measures are in place for entering/exiting the practice.

Bathroom Facilities

Please be aware that due to national guidance our bathroom facilities are closed to patients at this time. However, if it is urgent, please speak to a member of the team and they can be made available.

Our Reception Area

At this time we can only allow patients with a booked appointment into the practice at the time of their appointment. If you need urgent dental care, dental care advice or would like to book a hygienist appointment please call or email the practice.

Email: info@passagehousedental.co.uk or Tel: 0117 950 3141.

For the most up to date practice information, like and follow our Facebook page.

Keep well and stay safe. Follow the latest lockdown / tier guidance.

Ensure you keep up to date with the latest government advice: www.gov.uk / www.nhs.uk.